Performance Management:
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| This is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. |
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• Review organizational goals to associate preferred organizational results in terms of units of performance, that is, quantity, quality, cost or timeliness Organizational goals • Specify desired results for the domain -- as guidance, focus on results needed by other domains (e.g., to internal or external customers) • Ensure the domain's desired results directly contribute to the organization's results • Identify first-level measures to evaluate if and how well the domain's desired results were achieved • Identify standards for evaluating how well the domain's desired results were achieved • Document a performance plan -- including desired results, measures and standards |
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